This Privacy Policy explains how PHAROAH TECHNOLOGY LTD (trading as Pharoah Technology, "we", "us", "our") collects, uses, and protects personal data when you visit our website at or use our services. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
PHAROAH TECHNOLOGY LTD, company number 17220127, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. ICO registration: {{TBD_PHAROAH_ICO}}.
Contact our Data Protection point: info@pharoahtechnology.co.uk.
| Category | Examples | When collected |
|---|---|---|
| Identity & contact | Name, email, phone, job title, company | You complete a form, request a demo, subscribe, or contact us |
| Technical | IP address, browser type, device, pages visited, referrer | Automatically via cookies and server logs |
| Usage | Time on page, clicks, downloads, feature interactions | If you accept analytics cookies |
| Marketing preferences | Opt-in / opt-out status | You subscribe or unsubscribe |
| Communications | Email content you send us, support tickets | You contact us |
We do not sell personal data. We share only with processors strictly necessary to operate the service:
A full list of sub-processors and their roles is available at /trust or on request.
Where data leaves the UK or EEA, we rely on the UK International Data Transfer Agreement (IDTA), the EU Standard Contractual Clauses + UK Addendum, or an adequacy decision. Contact us for the specific safeguard for a named processor.
| Data | Retention |
|---|---|
| Marketing list | Until you unsubscribe, then deleted within 30 days |
| Sales enquiries | 24 months from last contact |
| Customer records | 7 years after end of contract (UK tax law) |
| Server logs | 90 days |
| Cookie data | See Cookie Policy |
Under UK GDPR you have the right to: access your data, correct it, erase it, restrict processing, object to processing, port your data to another controller, withdraw consent at any time, and not be subject to solely automated decisions with legal effect.
To exercise any right, email info@pharoahtechnology.co.uk. We respond within one calendar month (extendable by two further months for complex requests, with notice). No fee unless the request is manifestly unfounded or excessive.
See our separate Cookie Policy for what we set, why, and how to change your choices. You can re-open cookie preferences at any time via the Cookie Settings link in the footer.
Our services are not directed to under-13s. If you believe we hold data about a child without parental consent, contact us and we will delete it.
We use TLS in transit, encryption at rest where supported by the provider, access controls, MFA on admin accounts, and regular security review. No system is perfect — report concerns to info@pharoahtechnology.co.uk.
If you're unhappy with how we handle your data, contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, helpline 0303 123 1113.
We may update this policy. The "Last updated" date at the top will change. Material changes will be notified by email to active subscribers and prominently flagged on this page for 30 days.
© 2026 PHAROAH TECHNOLOGY LTD. Company number 17220127. Registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.